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10 Tips To Be Safe Online

Have computer security programs running and regularly updated to look for the latest threats.  Install anti-virus software to protect against malware (malicious software) that can steal information such as account numbers and passwords, and use a firewall to prevent unauthorized access to your computer.

Be smart about where and how you connect to the Internet for banking or other communications involving sensitive personal information.  Public Wi-Fi networks and computers at places such as libraries or hotel business centers can be risky if they don’t have up-to-date security software.

Get to know standard Internet safety features.  For example, when banking or shopping online, look for a padlock symbol on a page (that means it is secure) and “https://” at the beginning of the Web address (signifying that the website is authentic and encrypts data during transmission).

Ignore unsolicited emails asking you to open an attachment or click on a link if you’re not sure it’s who truly sent it and why.  Cybercriminals are good at creating fake emails that look legitimate, but can install malware.  Your best bet is to either ignore unsolicited requests to open attachments or files or to independently verify that the supposed source actually sent the email to you by making contact using a published email address or telephone number.

Be suspicious if someone contacts you unexpectedly online and asks for your personal information.  A safe strategy is to ignore unsolicited requests for information, no matter how legitimate they appear, especially if they ask for information such as a Social Security number, bank account numbers and passwords.

Use the most secure process you can when logging into financial accounts.  Create “strong” passwords that are hard to guess, change them regularly, and try not to use the same passwords or PINs (personal identification numbers) for several accounts.

Be discreet when using social networking sites.  Criminals comb those sites looking for information such as someone’s place of birth, mother’s maiden name or a pet’s name, in case those details can help them guess or reset passwords for online accounts.

Be careful when using smartphones and tablets.  Don’t leave your mobile device unattended and use a device password or other method to control access if it’s stolen or lost.

Parents and caregivers should include children in their cybersecurity planning.  Talk with your child about being safe online, including the risks of sharing personal information with people they don’t know, and make sure the devices they use to connect to the Internet have up-to-date security.

Small business owners should have policies and training for their employees on topics similar to those provided in this checklist for customers, plus other issues that are specific to the business.  For example, consider requiring more information beyond a password to gain access to your business’s network, and additional safety measures, such as requiring confirmation calls with your financial institution before certain electronic transfers are authorized.

Helpful Hints To Protect Your Financial Information

If you are concerned by reports of a widespread data breach or believe your personal financial information has been compromised,  consider taking the following actions:

Request a credit freeze on your credit report

A freeze restricts access to your credit report, which makes it nearly impossible for someone to open a new account or line of credit in your name. If you have been a victim of identity theft, Minnesota law allows you to place a freeze on your credit report for free. Minnesotans can request a credit freeze for any reason as a proactive measure for a $5 fee. Credit reporting agencies must place the freeze within three days of receiving a request and provide a unique PIN within 10 days of the request.

If you want someone (such as a lender) to have access to your credit report, your will need to temporarily lift or remove the freeze.

To request a credit freeze visit each credit reporting agencies websites for additional information to complete this process:

transunion.com
equifax.com
experian.com

Place a fraud alert on your credit report

If you have been a victim of identity theft, you can request a fraud alert at no charge by contacting one of the three credit reporting companies. You must prove your identity and the alert is active for 90 days and can be renewed. With a fraud alert in place, you can request a free copy of your credit report from each of the three credit reporting companies.

Check for suspicious or unauthorized activities

Review your credit report and if you find accounts fraudulently opened in your name, close them and contact your credit card companies to reissue new cards if any legitimate accounts have been compromised.

Closely monitor your accounts with creditors including credit cards companies, banks, credit union, and other lenders during the months following any breach.

Consider filing your tax returns early

To prevent someone from fraudulently filing a tax return with your information, file as soon as you have all the needed information.

Beware of “asset recovery” scams

These scams pack a “double whammy” by targeting individuals who have already been victims of fraud. They will lure victims with the promise of getting your money back for an upfront fee and its unlikely they will deliver on their promise.

Don’t fall for phishing emails. If you receive a request for bank account information, passwords or credit card numbers via email, be suspicious. Check to see who it says the sender is. Hover your mouse over the link to see if the sender is masking their email address with a title that appears more legitimate. Contact the actual business that supposedly sent the email to verify if the email is genuine.

Hang up on fraud. Scammers use public information to find out your name and phone number. They often use scare tactics to get you to send money, provide personal information, or gain access to your computer. If someone calls and wants you to hand over money, be very suspicious. Remember, if it sounds too good to be true, it probably is.

Check your credit report once a year. Credit reports show your credit history, including the number of loan requests and whether it’s for credit cards, auto loans or mortgages. Make sure the report is accurate, and write a letter noting any mistakes. There are three major credit bureaus that provide credit reports for a nominal fee, and there may be variations in each report: Equifax, 800-685-1111, Experian, 888-EXPERIAN, and Trans Union, 800-916-8800.

You can request a free credit report from each of the three credit reporting bureau through annualcreditreport.com. You can stagger your request throughout the year (once every 4 months, for example) to get a continuous view of your credit report.

Pay attention to billing cycles. Follow up with creditors if bills don’t arrive on time. An identity thief may have changed your billing address and started to use the credit card.

Use unique and strong passwords for each account with a mix of letters, numbers and symbols in your password.

Minimize the amount of personal information you carry. Many people have several credit cards, including cards for individual retailers; carry them in your purse or wallet only when necessary. Do not store Social Security cards, passports or birth certificates in purses or wallets unless necessary.

Write down credit card names and numbers and store them in a safe place. It’s important to cancel your credit cards immediately if they’ve been stolen, but the key is having the toll free numbers and credit card numbers handy so you know who to call. It also helps to have a list of all credit cards in one place.

Guard the mailbox from theft. Deposit bill payments at the post office or in post office collection boxes. If going on vacation, ask the post office to hold your mail until you return.

Tear up junk mail. If you receive pre-screened credit card or mortgage offers in the mail, tear them up if you decide not to accept the offer.

Reduce the amount of junk mail you receive. Pre-screened credit card offers are an easy target for identity thieves. To opt out of receiving pre-screened credit card offers, call: 1-888-5-OPTOUT (1-888-567- 8688). To remove your name from other national direct mail lists, write: Direct Marketing Association, P.O. Box 9008, Farmingdale, NY 11735-9008.

Only use secure Internet sites for e-commerce. When banking online or shopping with a credit card, most sites will note when you enter or exit a secure connection. Look for a small yellow “padlock” in the toolbar and “https” in the web address.

It’s important to simply know who you are dealing with. Do not give out personal information over the phone, through the mail or over the Internet unless you have initiated the contact. Legitimate organizations that you do business with already have the information they need and will not ask you for it.

Before revealing personal information, find out how it will be used. Ask whether it will be shared with other companies. Many businesses will provide you with their “privacy policy.” Financial service companies, including banks, mortgage companies and credit card companies, are required by federal law to provide consumers with privacy notices detailing what information is shared with different businesses, and to give consumers the opportunity to “opt-out” and decline receiving marketing information.

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